There are many ways in which senior leaders can collaborate with their exams office to improve its efficiency and productivity.

The links below will help members of the senior leadership team get the most from their exams office.

Building communications with staff and colleagues
This covers the following areas:

• how you can help your exams officer settle into his or her new role and the importance of ensuring your exams officer knows who does what in the exam cycle
• how the support of a line manager can help your exams officer fulfil the role efficiently
• the importance of setting aside time to support your exams officer and reporting on exams office issues to the leadership team
• how to establish clear communications between all those involved in the exam cycle to ensure smooth running of the exam process.

Securing time and resources
This covers the following areas:

• ensuring your exams officer has administrative support when required
• making sure exams officer has the resources to work effectively at all time
• understanding the ICT requirements of your exams office.

Administration
This covers the following areas:

• making sure your exams office is fully integrated within your centre
• understanding the complex nature of the exam process and preparing a disaster recovery plan.

Career development
This covers the following areas:

• developing an active approach to exams office staff career development
• making sure that training is part of exams office staff's continuing professional development.