A planning tool to help exams officers monitor and improve basic exams office processes in their centre.

Based around the NAA Good practice guide, part 1, this tool allows you to assess your centre's progress in implementing good practice across the five stages of the exam cycle:

• communications with candidates
• entries
• exam preparations
• exam time
• results.

Getting started

Download the exam cycle self-development tool (ZIP 132kB)
If you are having trouble downloading the tool, email us

Download the exam cycle self-development tool user guide (PDF 357kB)

• Save the tool to your hard drive and then open.
• Read the detailed instructions on the first page or in the user guide.
• To start working, click on any one of the tabs across the bottom of the page, titled Challenge 1, Challenge 2 etc. Where prompted, enter your answer to the good practice questions.
• View your individual report in the Checklist summary tab or the Score chart tab. The reports are created automatically as you enter your answers to questions, and show how you are performing against each area of good practice.

Implementing good practice

You can start making improvements and implementing good practice straight away:

Read the NAA Good practice guide, parts 1 and 2

You may also be interested in...

The exam centre development planner - A similar planning tool based around Good practice guide, part 2.

Case studies - Real life examples of how other centres have implemented good practice

Resources - Documents, guides and tools created by other exam centres across the country