The case studies and resources in the good practice guide are provided by real exams officers. They have been developed in the field and are for you to review, adapt and apply to your own centre.

On this page you can access a number of free electronic resources submitted by other exams officers.

You can also view case studies submitted by exams officers by clicking here.

The exam cycle

Communications with Candidates

Candidate liaison (14)

Exam checklist (Word 115kB)
Phone contact details - example (Word 37kB)
Presentation evening (Word 36kB)
What to do if you are ill on the day of an exam (Word 52kB)
Results sheet - instructions for collection (Word 148kB)
GCSEs summer - front sheet (Word 44kB)
External examinations booklet (Word 111kB)
Banned items letter (Word 25kB)
Candidate briefing (Word 425kB)
Exam instructions for students (Word 46kB)
Parents and candidate guide (Word 812kB)
Year 11 GCSE handbook (Word 80kB)
GCE examination arrangements sample (Word 69kB)
GCSE examination arrangements sample (Word 60kB)

Candidate Tracking (0)

Entries

Estimated entries (1)

Entry information pro forma (Word 49kB)

Final entries (5)

Exam entries reminder poster - GCSE (PDF 70kB)
Exam entries reminder poster - GCE (PDF 103kB)
Centre form for candidates to retake examinations (Word 28kB)
Retake form (Word 31kB)
Statement of entry letter for parents (Word 26kB)

Keying in entries (0)

Exam preparations

Exams calendar (0)

Estimated or forecast grades (0)

Access arrangements (2)

Extra time form (Word 26kB)
Reader and extra time cards sample (Word 60kB)

Coursework (0)

Timetables (4)

Exams calendar database (Access 130kB)
Exam diary database (Access 50kB)

Case study on custom-built exams calendar and diary database (Word 166kB)
User-friendly exam timetable Word 60kB

Managing clashes (0)

Special considerations (1)

Concessions in exams (Word 30kB)

Briefing candidates (0)

Exam rooms and seating plans (1)

Timetables, invigilation, cover and room changes (Word 633kB)

Invigilation (14)

Exam desks cards template (Word 23kB)
Examination invigilator inset (Word 47kB)
Examination invigilator inset - PowerPoint presentation (112kB)
Exams and invigilation - PowerPoint presentation (64kB)
External exam invigilator checklist (Word 41kB)
Invigilation handbook (Word 139kB)
Invigilation package (Word 345kB)
Invigilator job description (Word 29kB)
Lead invigilator job description (Word 39kB)
Invigilator training presentation - PowerPoint presentation (223kB)
National agreement (PDF 151kB)
Example invigilator information (Word 26kB)
Invigilation - making a success in your centre (PowerPoint 128kB)
Spreadsheet to keep track of invigilation timetable (Excel 60kB)

Storage of confidential information (0)

Exam time

Inspections (0)

Starting an exam (2)

Centre-produced guide to exam room procedures (Word 204 kB)
Finish time reckoner (Word 37kB)

Late, absent and disruptive candidates (0)

Oral and practical exams (0)

Malpractice (0)

Finishing an exam (0)

Despatching scripts (0)

Results

Processing and distributing results (2)

Form for AS candidates on results day (Word 26kB)
Results package for students (Word 2,257kB)

Enquiries about results and appeals (2)

Internal appeals about assessment decisions (Word 28kB)
Internal appeals procedure (Word 30kB)

Access to scripts (0)

Declining grades and late aggregations (1)

Guidance on changes to AS/A2 certification (PDF 18kB)

Certificates (0)

Running an efficient exam centre - The role of the exams officer

Building communications with staff and colleagues

Getting started (3)

Induction 1 month feedback (Word 26kB)
Induction 3 months feedback (WORD 25kB)
Induction programmes (WORD 105kB)

Growing your network (0)

Forging links with staff (7)

Essential info for examinations - A booklet for centre staff (Word 147kB)
Internal addition/amendment/withdrawal form (Word 35kB)
Examples of centre intranets - Carlisle College Intranet (Word 161kB)
Examples of centre intranets - Xaverian College 1 (PDF 67 kB)
Examples of centre intranets - Xaverian College 2 (PDF 169 kB)
Examples of centre intranets - Xaverian College 3 (PDF 33kB)
Examples of centre intranets - Xaverian College 4 (PDF 34kB)

Centre roles and responsibilities (3)

Governor's annual reports and school prospectuses - Guidance from DfES (PDF 178kB)
Exam responsibilities (Word 29kB)
Summary of roles and responsibilities of centres and UAB (PDF 387kB)

Securing time and resources

Planning and organisation (4)

Deadline date flyer (Word 47kB)
Exam process - action list (Word 26kB)
Time manager (Word 26kB)
Time planner logsheet (Excel 22kB)

Office space and equipment (0)

Secure storage (0)

Centre Software (0)

Administration

Connecting with administration services (0)

Contingency and Succession Planning (11)

Exam room procedures brief (Word 183kB)
Exam year planner (Word 42kB)
External examinations - autumn (Word 27kB)
External examinations - spring (Word 28kB)
External examinations - summer (Word 28kB)
Extra time calculator (Excel 20kB)
Policy checklist (Word 51kB)
Policy processes (Word 65kB)
Post results service application form - Generic (Word 27kB)
Seating plan (Excel 610kB)
Time ready reckoner (Excel 74kB)

Career development

Career development and recognition (0)

Training (3)

Information technology training needs assessment (Excel 110kB)
Training needs analysis for EO and aspiring managers (Word 68kB)
Training needs assessment for exams office staff (Excel 61kB)

Running an efficient exam centre - The role of the senior leadership team

Understanding the exams office

Recognising the importance of the exams officer (0)

Recruiting your exams officer (2)

Exams office job description sample (Word 48kB)
Job description template (Word 33kB)

Setting exam policy

Preparing your exam policy document (8)

College exam policy questionnaire (Word 74kB)
EOA exam policy (Word 37kB)
Exams policy (Word 47kB)
Policy for submitting coursework (Word 25kB)
Policy for submitting entries (Word 34kB)
School exam policy questionnaire (Word 53kB)
Communication with candidates policy (Word 40kB)
Entries policy (Word 84kB)

Planning the way ahead

Planning for the future (6)

Exam risk assesment (Word 37kB)
Key contacts in the exam cycle (Word 90kB)
Risk assessment form - Sample (Word 39kB)
Annual exams system report (PDF 66kB)
Post-exam evaluation form for teachers (Word 26kB)
Post-exam evaluation form for invigilators (Word 27kB)

You might also find these documents useful to provide you with background information about the exams system:

Inquiry into A level standards, December 2002 - Mike Tomlinson (PDF 24kB)