Contingency and Succession Planning

Because your work and the resulting data are vital to the smooth running of exams throughout the academic year, you need to have plans in place to protect against systems failure.

Your contingency plan should set about reducing the risk of disruption in the first instance, and ensure normal services can be resumed should a serious incident occur.

You should also prepare a succession plan that will allow another person to step in if you are unavailable.

Good practice

Refer to the Exams Office Good Practice Guide, Part One: The Exam Cycle. Include:

Notify your line manager that you have set contingency plans in place should you be unavailable at any stage of the exam cycle.

At a glance

In your absence, make sure a deputy or colleague knows what you do, how to do it, where to find essential information and how to action it.